EUSSET Summer School 2024

When: August 26-30 2024. Where: Vienna, Austria

Reading list

Each class has six to nine articles that students must complete in advance. Students can consult the list of articles on the EUSSET collaboration platform. You should expect to spend several hours fully absorbing each reading (i.e., do not wait until the last minute to start).  

Class 1: Introduction to CSCW  

  1. Ackerman, M. (2000). The intellectual challenge of CSCW: The gap between social requirements and technical feasibility. Human-Computer Interaction 15(2), 179-203. doi: 10.1207/S15327051HCI1523_5
  2. Bannon, L. J. (1992). Perspectives on CSCW: From HCI and CMC to CSCW. In Proceedings of the East-West International Conference on Human-Computer Interaction (EW-HCI’92). 3–7 August, St. Petersburg, Russia (pp. 148-158).
  3. Ciolfi, L., Lewkowicz, M., Schmidt, K. (2023). Computer-supported cooperative work. In: Vanderdonckt, J., Palanque, P., Winckler, M. (eds) Handbook of Human Computer Interaction. Springer, Cham. doi: 10.1007/978-3-319-27648-9_30-1 
  4. Dillahunt, T. R., Wang, X., Wheeler, E., Cheng, H. F., Hecht, B., & Zhu, H. (2017). The sharing economy in computing: A systematic literature review. Proceedings of the ACM on Human-Computer Interaction, 1(CSCW), 1-26. doi: 10.1145/3134673
  5. Hollan, J. & Stornetta, S. (1992). Beyond being there. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’92), 3–7 May, Monterey, CA, US, (pp. 119–125). doi: 10.1145/142750.142769  
  6. Schmidt, K., Bannon, L. Constructing CSCW: The first quarter century. Computer Supported Cooperative Work, 22, 345–372 (2013). doi: 10.1007/s10606-013-9193-7 

Class 2: Key CSCW concepts 

  1. Bowers, J., Button, G., & Sharrock, W. (1995). Workflow from within and without: Technology and cooperative work on the print industry shopfloor. In Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work ECSCW’95: 10–14 September, Stockholm, Sweden (pp. 51-66).  doi: 10.1007/978-94-011-0349-7_4
  2. Schmidt, K. (2002). The problem with ‘awareness’. Computer Supported Cooperative Work (CSCW), 11(3), 285-298. doi: 10.1007/978-1-84800-068-1_8 
  3. Schmidt, K., & Wagner, I. (2018). Writ large: On the logics of the spatial ordering of coordinative artefacts in cooperative work. SFB 1187 Medien der Kooperation-Working Paper Series, 5, 1-17. doi: 10.25969/mediarep/3797 
  4. Star, S. L., & Strauss, A. (1999). Layers of silence, arenas of voice: The ecology of visible and invisible work. Computer Supported Cooperative Work (CSCW), 8(1-2), 9-30. doi: 10.1023/A:1008651105359 
  5. Strauss, A. (1988). The articulation of project work: An organizational process. Sociological Quarterly, 29(2), 163-178. doi: 10.1111/j.1533-8525.1988.tb01249.x
  6. Wajcman, J. (1999) Patriarchy, technology and conceptions of skill. Work and Occupations, 18(1), 29-45. doi: 10.1177/0730888491018001002 

Class 3: CSCW and qualitative research methods 

  1. de Carvalho, A. F. P., Hoffmann, S., Abele, D., Schweitzer, M., Tolmie, P., Randall, D., & Wulf, V. (2018). Of Embodied Action and Sensors: Knowledge and Expertise Sharing in Industrial Set-up. Computer Supported Cooperative Work, 27(3–6), 1–42. doi: 10.1007/s10606-018-9320-6
  2. Guillemin, M., & Gillam, L. (2004). Ethics, reflexivity, and “Ethically important moments” in research. Qualitative Inquiry, 10(2), 261–280. doi: 10.1177/1077800403262360
  3. Hammersley, M. (2005). The Dilemma of Qualitative Method. London and New York: Routledge.
  4. Hassenzahl, M. (2023). User Experience and Experience Design. In Encyclopedia of Human-Computer Ineraction, 2nd ed., Interaction Design Foundation. https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/ethnography
  5. McDonald, N., Schoenebeck, S., & Forte, A. (2019). Reliability and inter-rater reliability in qualitative research: Norms and guidelines for CSCW and HCI practice. Proceedings of the ACM on Human-Computer Interaction, 3(CSCW). doi: 10.1145/3359174
  6. Muller, M. J., & Kogan, S. (2010). Grounded theory method in HCI and CSCW. Cambridge: IBM Center for Social Software, 28(2), 1–46.
  7. Murthy, D. (2008). Digital Ethnography: An Examination of the Use of New Technologies for Social Research, Sociology, 42(5), 837-855. doi: 10.1177/0038038508094565.
  8. Randall, D. (2018). Investigation and Design. In V. Wulf, V. Pipek, M. Rohde, G. Stevens, & D. Randall (Eds.), Socio-Informatics: A Practice-based Perspective on the Design and Use of IT Artifacts (pp. 221–241). Oxford, UK: Oxford University Press.
  9. Sergeeva, A. V. (2022). A Postphenomenological Perspective On the Changing Nature of Work. Computer Supported Cooperative Work: CSCW: An International Journal, 32(2), 215–236. doi: 10.1007/s10606-022-09447-2

Class 4: The design of cooperative technologies 

  1. Ackerman, M. S., Dachtera, J., Pipek, V., & Wulf, V. (2013). Sharing knowledge and expertise: The CSCW view of knowledge management. Computer Supported Cooperative Work (CSCW), 22, 531-573. doi: 10.1007/s10606-013-9192-8
  2. Bratteteig, T., & Wagner, I. (2016). Unpacking the notion of participation in participatory design. Computer Supported Cooperative Work (CSCW), 25, 425-475. doi: 10.1007/s10606-016-9259-4 
  3. Cabitza, F., & Simone, C. (2013). Computational coordination mechanisms: A tale of a struggle for flexibility. Computer Supported Cooperative Work (CSCW), 22, 475-529. doi: 10.1007/s10606-013-9187-5 
  4. Cabitza, F., Ellingsen, G., Locoro, A., & Simone, C. (2019). Repetita iuvant: Exploring and supporting redundancy in hospital practices. Computer Supported Cooperative Work (CSCW), 28, 61-94. doi: 10.1007/s10606-017-9303-z
  5. Gross, T. (2013). Supporting effortless coordination: 25 years of awareness research. Computer Supported Cooperative Work (CSCW), 22, 425-474. doi: 10.1007/s10606-013-9190-x 
  6. Robinson, M. (1993). Design for unanticipated use. In Proceedings of the Third European Conference on Computer-Supported Cooperative Work (ECSCW’93), 13–17 September 1993, Milan, Italy (pp. 187-202). Springer. doi: 10.1007/978-94-011-2094-4_13 
  7. Schmidt, K. (1997). Of maps and scripts—the status of formal constructs in cooperative work. In Proceedings of the ACM SIGGROUP Conference on Supporting Group Work, Phoenix, AZ, USA (pp. 138-147). doi: 10.1145/266838.266887
  8. Schmidt, K., & Wagner, I. (2004). Ordering systems: Coordinative practices and artifacts in architectural design and planning. Computer Supported Cooperative Work (CSCW), 13, 349-408. doi: 10.1007/s10606-004-5059-3 
  9. Simone, C., Wagner, I., Müller, C., Wiebert, A., & Wulf, V. (2023). Sustainability: The conceptual space. Working paper.